SHOPPING

How can I buy your products?

Through the online store

How much does shipping cost?

If your order is under €50, shipping costs are €4.90.

ZONE RATE FREE SHIPPING Spain (peninsula) €4.90 purchases over €50 Balearic Islands €4.90 purchases over €50

WE DO NOT SHIP TO THE CANARY ISLANDS

How can I pay for my order?

• Payment by credit or debit card
• Bank transfer

How is my order shipped?

Through an express courier company, CORREOS EXPRESS.
You can also receive it at the post office closest to your home or work; just add it to your comments section or modify the delivery when you receive the SMS from Correos Express informing you of the delivery date and time.

When will I receive my order?

Within 24-48 hours after placing the order and making payment.
The Correos Express agency will send you an SMS to your mobile phone indicating the delivery time slot. You have the option of changing it or requesting that your order be delivered to the post office closest to your home or work, so you can pick it up at a time that best suits you.
We don't ship on Fridays, so if you place an order on Thursday after 12:00 p.m., your order will ship on Monday and you'll receive it on Tuesday.

RETURNS

Can I return the order?

Of course! You can send the product to us by mail to our address:

Saper Organic Skincare · Calle Mayor, 4 – 19184 Casa de Uceda (Guadalajara)

As soon as we receive the product, we'll refund the amount to your account. The product must not have been opened or used.

What if the product has arrived broken or defective?

Don't worry! Although we control the quality and prepare each shipment manually, using eco-friendly protective packaging, if there is any problem, please contact us at info@saper.es as soon as you receive the package, and we will resolve it as quickly as possible.
We will send you a new shipment with the defective products at no cost to you.